Tag: bradenton fl

MEET LANDSIDE MANAGER, KEVIN THOMPSON!

Meet Landside Manager, Kevin Thompson!

Why did you choose to work in this industry? Every day is different. You meet so many different people of different walks of life. I get to work with younger staff while installing values, teach responsibility, and hold them accountable for their actions. Seeing results when a “C” employee accepts responsibility and becomes a “B” or even an “A” is the best feeling. Teach us about your approach to customer service. Provide a good product, believe in it, and always listen to consumer feedback. What would your pet say about you if we asked for a reference? I’m loyal! What’s

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2019 FRLA MARKETING + OPERATIONS SUMMIT

2019 FRLA Marketing + Operations Summit

What a fantastic time we had at the Florida Restaurant & Lodging Association Marketing + Operations Summit in Tampa on August 13th & 14th. This is our big annual conference where restaurant owners and operators come together with hoteliers to learn about industry trends and best practices for marketing & operating our restaurants.  We are always learning new ways to deliver the best possible guest experience. Plus… someone at FRLA thought it would be a good idea to ask me to emcee the entire two-day event… I had a BLAST!       We had a mini-posse accompanying Amanda and

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